I’m all knew this as I have never had issue with other casinos in the past. This could all been voided if you just let me delete my original account when I requested, feels as if you keeping a card up your sleeve until you need it. Out of due I think it’s still the casino responsibly to inform the player of breaching T&C’s especially when your staff know that the player is or will in breach of T&C’s. In response to your first question whether I had gained any profits on on bonuses on my second account , No ! I have been given or ask for bonus yes but not profited from them.
Case closed
Its clear you’re an unreasonable person, delusional and a pathological liar even though you are a regular player you’re abuse towards my support team won’t be tolerated any further. There is currently no live chat but the support email was pretty fast and very helpful. Website blocking is one of a range of enforcement options available to ACMA. Action can be taken if a site does not hold a licence, offers prohibited services such as online slots or in-play sports betting, or publishes ads for another site that is unlicensed or runs prohibited services.
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- The fact they will not let me access my account and withdraw any more money shows they are not doing the right thing.
- Decide how much money you want to take out and enter that amount.
- The player from Australia complains about the withdrawal fees.
- Trent feel free to confirm that amount with your banking provider + we can also attach deposit screenshots from our back end.
- Yes, ViperWin casino has a good collection of live casino games from Evolution Gaming, Ezugi, Lucky Streak and a number of other vendors.
- Now about the bonus funds, you have requested prior bonuses to our team.
- Its primary focus is game development for mobile; all its games are also, however, compatible with the desktop platform.
The evaluation you can see above is an overall user feedback score based on all submitted reviews. Viperspin Casino has enough safety measures in place to keep players safe and secure. A valid gambling licence issued by the Curacao Gambling Authority means some laws and regulations are being obeyed at all times. Live casinos are there to recreate the feeling of being at a real-life casino. You will feel as if you are actually at a real casino but from the comfort of your own home. Live games are also available on mobile devices too which is amazing too.
- The support have told me 3 or 4 times “you need to wager 40usd more then you can withdraw”, so I wager that plus some, and still no withdrawal.
- The player from Sweden noticed that the license seal has been expired.
- Attached is the photographic logs, but we will send Guru the actual live document feed stating every single bet, time placed by Evolution.
- I have reviewed your case and will contact the casino to see if I can help.
- If anything else is required, admin team you’re welcome to email and we are happy to follow up and proceed with any documents, screenshots or basically anything required.
- It is true i was miss lead when i first checked the casino at the withdrawal section it said $15,500 withdraw limit but if you go through the fine print then it states $3200 withdraw limits.
- Just to keep you updated, this case is once more being discussed internally today regarding the latest evidence and I will post our response immediately thereafter.
- I have had an account with Viperspin for a bit over a year I am sure, not sure exactly month and date but i know i made the account around november last year.
- We also saw that they are licensed by the Philippine Amusement and Gaming Corporation which is a new off-shore license that comes from the Philippine government.
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The casino stated that the player had created multiple accounts and accepted a bonus on each. The player denied having a second account or accepting any bonuses. Was asked to refer to term and conditions, relating duplicate accounts. We accept that it is the responsibility of players to make sure that they don’t create multiple accounts at the same casino. Not because we think it’s the right way to do it, but because it’s the industry standard, and we cannot penalize all casinos that don’t enforce the ‘one account per player’ rule the way we consider best.
Viperspin casino DO NOT PLAY HERE
Enter your email address to receive the latest on our tracking tool, casino promotions and more. This Swedish supplier has released countless popular titles, none more so than its flagship game Book of Dead – one of the most popular games ever released. These are the most popular slots based on total community spins. This review will look into data gathered on Slot Tracker to measure Viper Spin casino’s performance. Thank you, in regards to Nick and Matthew we have come to an arrangement as originally stated for the return of his initial deposits.
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I have had an account with Viperspin for a bit over a year I am sure, not sure exactly month and date but i know i made the account around november last year. And ever since the start of gambling i have had my account verified since i had knowladge about online gambling and is something i took interest in. So i know if i win and i havent been verified its gonna cause extra headache for me to get the money so i have been verified before even making first deposite. Let’s read what other players wrote about ViperSpin Casino. If you are also ready to share your own experience, please do not hesitate to let us know about this online casino’s positive and negative qualities. The desktop versions of all of the games at Viperspin Casino are compatible with iOS and Android, and you may play them on your mobile device by visiting the casino’s website using a mobile browser.
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For larger withdrawals, the casino might ask for extra verification to make sure the money is going to the right person. You might need to provide ID or other documents if you haven’t already done so. Following these steps will ensure a smooth and efficient deposit process, allowing you to enjoy your gaming experience. All personal data is stored on a secure server that is guarded by firewalls to prevent any possibility of data theft.
ViperSpin Casino Review
The player from Australia was blocked without further explanation. The complaint was closed as resolved after the casino and the player made a deal and the player received the promised money. The player from Australia shares their financial activity at viperspin, revealing a total deposit of $56,734 and $18,650 withdrawn, resulting in a loss of $38,084.
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The it’s going to be possible to submit an official complaint through our website, but if you already sent it via email, then it’s OK as well. And our accounting trying to speed up a withdrawal, over 9 days ago… But you cancelled it and then said you’d re-do it which you didn’t do.
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ViperSpin doesn’t accept players from the UK so I don’t really understand how you can have any experience with them. As yu can see, every time any player accuses any casino of “being a scam”, we encourage the player to submit the complaint, so the real problem can be detected and investigated. Well, no wonder there is still no submitted complaint from this player so far. Hi Radka, I have already spoken to Adam regarding this a personal attack was done last night on our casino and this guy is one of the people that were on this post. I did send Adam full information but allowing people to slander the casino is a bit unfair.
ViperWin Casino Design and Usability
Hi Adam, you and ourselves both know any player that opens a duplicate account would be seized by any casino. I agree that limits are quite low, and can also imagine that you feel the VIP status is a joke now. I definitely appreciate the fact, that you come and shared your experience. Kindly check all factors in advance next time, if you come across this review, you’ll see that it is a small international casino with small revenues. If you’re after an entertaining experience, search out a game with a high hit rate.
- If this user is happy to attach his email, we can forward literally every bet they’ve placed to show RTP.
- Apologies, Marcusmarkie, but it appears this marks the conclusion of the complaint.
- Please can you remove my complaint or mark the issue as Resolved.
- The evaluation you can see above is an overall user feedback score based on all submitted reviews.
UK budget: No gambling tax hike but government seeks to simplify current structure
I’m really not sure how you’re not understanding this, however again we corrected it for you. On this page, you’ll find a list of the latest no-deposit bonuses or free spins and first deposit bonuses offered by ViperSpin Casino which are available to players from your country. If you scroll down to the footer area of the site, you will see that Vuper Spin has a valid licence issued by the gaming authorities in Curacao. A valid licence certainly gives players confidence to deposit real money at a casino or sportsbook.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations. Based upon our estimates and collected information, we consider ViperSpin Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn’t have any complaints whatsoever). We consider the casino’s size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players. So I had an issue with Viperspin Casino for a withdrawal for over 20 thousand dollars, I was advised by Roman that the withdrawal cannot be completed due to having a duplicate it account.
All you are doing is trying to convince people that you are doing the right thing when actually you are keeping the truth to yourselves because you don’t want to pay me. The last time I used this account you will see there was a lot more then 80k in there. My account was approved successfully and happy to prove my identity again to eliminate that excuse. Also Adam, since when does a casino ever decide not to pay someone because they are that concerned about there well-being. I have reviewed your case and will contact the casino to see if I can help. If there’s any relevant communication, please forward it to
Complaints directly about ViperSpin Casino
The player’s account got blocked during the verification process. The complaint was resolved as the player’s account got reopen. The player from Brazil has been tying to cash out their winnings from the casino for the past month. Despite their efforts, they constantly face various obstacles such as the need for additional verification, and accusations of ‘insufficient monetary turnover’. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Decide how much money you want to take out and enter that amount.
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Keep in mind that the time it takes to receive your money can vary depending on the method. You can pay using a number of cryptocurrencies, including Bitcoin, Litecoin, Dogecoin, Ethereum and others. The RNGs that the individual software vendors use are all tested and certified for fair gaming and randomness by independent testing agencies.
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ViperWin Casino support can be contacted around the clock via both email and live chat. You can find the link to the Help Center at the bottom of the website. We checked the bottom of the Viper Win Casino website and found that this is a product by Estolio Limited. Estolio has been around in the online casino business for years. We also saw that they are licensed by the Philippine Amusement and Gaming Corporation which is a new off-shore license that comes from the Philippine government.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The player struggles to withdraw his balance as he has multiple accounts. The complaint was closed as the casino provided us evidence that the player has been paid out.